You can also shop from your smart phone. Please note that the browsers of cell phone terminals may not be compatible. We apologize for any inconvenience.

The possible causes are as follows.
The order procedure has not been completed
・The e-mail address you registered is incorrect
・Email from us has been determined to be junk mail and is not being received or has been sorted into the junk mail folder (Please add the domain "@abeyoando.jp" so that you can receive mail sent by us. Please add the domain name "@abeyoando.jp" to your spam folder so that you can receive our e-mails.

If the above does not solve the problem, please feel free to contact us at the following address.

Customer Support]
0120-542-434 (Toll free)
Hours: Monday-Friday 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer holidays)

We basically do not accept cancellations or changes of ordered products.

If you have unavoidable circumstances, please contact our customer support.

When you contact us by inquiry form or e-mail, please include your name, the item you ordered, and the order number.

Please be aware that we may not be able to meet your request depending on the timing of your inquiry, so please contact us well in advance.
Please contact us at least 5 days prior to the scheduled delivery date for cancellations or changes to items delivered after the second delivery of the regular delivery service.

After you place an order, we will send you a "Notification of Shipment" e-mail when your order has been shipped. You can check the delivery status from "Delivery Status" in the e-mail.
If you are using the domain name "@abeyoando.jp", please set the domain name "@abeyoando.jp" to receive emails from Abe Yoando Pharmaceuticals).

You can check your past order history from My Account.
After logging in to My Account, please check "Order History List".
Your order will be reflected immediately after you place your order, but if it is not reflected, please check back later or call our customer support.

This is a special code that will be issued only to those who are eligible for the campaign and will be notified to everyone who is eligible for the campaign at the time of the campaign.

*The coupon code can only be used by the person who received it.

▼How to use the coupon
https://www.abeyoando.co.jp/customer-support/how-to-use-coupons

Some coupons may be partially redeemable, depending on the type of coupon.

Please select the appropriate subscription from "Subscription Information" to view the details of your subscription.

How to use the coupon
https://www.abeyoando.co.jp/customer-support/how-to-use-coupons

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We offer the following payment methods: Credit Card, AmazonPay, Bank Transfer, Pay Later Paidy, and Cash on Delivery (COD). For details, please see below.

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Please note that there are some payment methods that cannot be selected for certain products. Please understand in advance.
Please inquire with your credit card company regarding the use of debit cards.
About Payment Methods
https://www.abeyoando.co.jp/customer-support/support#03-QA-payment

Some products cannot be ordered by cash on delivery. Please contact customer support for details.

You can change your credit card information from "My Account".
Please log in from the following link and register your credit card information from "Credit Card Registration" in "My Page".

Login page
https://shop.abeyoando.co.jp/Form/User/MyPage.aspx

クレジットカード不要でご利用いただけ、メールアドレスと携帯番号だけでご購入が可能なお支払い方法です。
・複数回のお買い物も、翌月27日までにまとめてお支払いができます。

ペイディプラスに無料登録すると、分割手数料無料*の3回あと払い**や毎月の予算設定などの機能を使うことができます。
*口座振替・銀行振込のみ分割手数料無料。
**3回あと払いは初回ご利用時に登録手続きが必要です。また、1回のご利用金額が3,000円以上の場合のみご利用いただけます。
※事前にPaidyへの登録が必要です。
‍

Handling charges for post-payment at convenience stores

1) When the monthly payment is only one payment: flat rate 365 yen (tax included)
2) When the monthly payment is only three payments, and when both one and three payments are made:
1,000 yen or more but less than 3,999 yen: 145 yen/one payment
4,000 yen or more but less than 6,999 yen: 254 yen/one payment
7,000 yen and above: 356 yen/one payment
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▼Fees for bank transfers

Transfer fees vary depending on your bank.
‍

▼ Account Transfer

There is no commission fee.

Receipts can be issued for products that have already been shipped from the "Order History List" on My Page.
Please select the relevant order information and click the "Download Receipt" button to issue a receipt. Please note that a receipt can only be issued once from My Page.
Please refer to the details of how to use the system here.
‍
In case you need to reissue a receipt, please contact our customer support.

Customer Support]
0120-542-434 (toll free)
Hours: Monday-Friday 10:00-17:00 (except Saturdays, Sundays, holidays, year-end and New Year holidays, and summer holidays)

*If you wish to issue a receipt in your company's name, click the "Change" button in the "Receipt Information" section on the "Confirm Order" screen at the time of purchase. Please click the "Change" button and enter the necessary information.

Free shipping on all products.

However, some items will be delivered by post (mailbox) rather than in person.

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Subject products

... agene

SkinRefiner

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If the package does not fit in the mailbox, it may be returned to the Yamato Transport office. Please note that we are unable to accept date and time requests in the case of a package being dropped in the mailbox.

In addition, if additional shipping costs are incurred for the customer's convenience, the customer may be asked to pay for the shipping costs. Please understand this in advance.

Only for the first subscription, you can order with regular products.
From the second and subsequent deliveries, the product will be automatically shipped and basically only regular products will be delivered.
If you wish to receive the same delivery at the same time, please contact our customer support.

▼ Please use our contact form here
https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx

If you are in a hurry, we can also be reached by phone. Please feel free to contact us at the following number.

Customer Support]
0120-542-434 (toll free)
Hours: Monday-Friday 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer holidays)

Multiple items can be purchased at once.
In this case, please apply for the same delivery cycle, payment method, delivery address, etc. all under the same conditions.

We accept delivery to addresses other than your home address within Japan.
If you wish to send to an address other than your home, please enter the necessary information in the "Shipping Information" section of the "Shipping Information" screen in the purchase process.
You can also register your delivery address in advance using the "Address Book" function of "My Page". After logging in to My Page, please register your shipping address from "Add Address Book" in the "Address Book" menu.

We deliver products only within Japan. Please note that delivery is limited to Japan only.

If you specify, we can also deliver to a gift address.
Please enter the necessary information such as the recipient's address and phone number in the "Change Shipping Address" box on the "1) Input" screen of the purchase screen.
You can also set the sender on the same screen.

We are sorry, but we do not accept delivery by post office or business office. We apologize for any inconvenience this may cause.

The shipping company will hold your package for approximately one week.
After the storage period, the parcel will be refused and may be returned.
Please make sure to register your address with us when you place your order, including the street address and room number, etc., as this will also apply to items that cannot be delivered due to an unknown address.
We are unable to forward orders from one address to another.
Please note that our staff may contact you depending on the situation. Please understand this in advance.

In rare cases, depending on your physical condition and constitution, the product may not be suitable for your body. In such cases, please refrain from using the product and consult your doctor if you are concerned about your symptoms.
We are also available for consultation at our customer support. Please feel free to contact us.

Customer Support】
0120-542-434 (toll free)
Hours: Monday-Friday 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer holidays)

If you receive a defective product or the wrong number of products due to damage or other reasons, please contact our customer support at 0120-542-4344 (business hours: weekdays 10:00-17:00 (except Saturdays, Sundays, national holidays, New Year holidays, and summer vacation)) within 14 days of receiving the product and return the product. Please contact us at the following number and return the product to us.
For exchanges, the new product will be given to you in exchange for the original product, so please be sure to keep the new product until the time of exchange.
Please note that we do not accept returns or exchanges for reasons attributable to the customer. Please note that we cannot accept returns or exchanges due to customer reasons.

Return address:

5-1-39 Matsue, Soka-shi, Saitama, Japan 340-0013

Phone number : 0120-542-434
Hours : Weekdays 10:00-17:00 (except Saturdays, Sundays, national holidays, New Year holidays and summer vacation)

*Please call first as returns without contact are not eligible.
Please call ahead of time. Please understand this in advance.
Please be sure to check the Return Policy page below for conditions depending on the product purchased.

For more information about our money-back guarantee, please visit
https://www.abeyoando.co.jp/law-page/back-guarantee

This function is available to registered members.
You can check your order history, delivery schedule for regular products, and other information related to your orders and registration.

You can make the following changes and confirm your registration details in "My Account".

Change "Address", "Phone Number", "Email Address", "Credit Card" information
・Check "Quantity", "Scheduled Delivery Date", "Delivery Course" for regular delivery items
・Check order history (only order history after membership registration)
・Check points held and membership program membership Check your stage status
・Check available coupons
・Connect with social login
・Check incoming mail history

No membership fee is required. You can participate in our membership and loyalty programs and sign up for free.

You must be a registered member to shop at the official Abe Yo-ando-Yakuhin Shop.
Once you have registered, you can use My Page to conveniently change the date of your next scheduled delivery, check your coupons and points, and check the status of your membership program membership stage.

Please check your e-mail address or password as it may be incorrect. If you have forgotten your password, please click "Forgot Password" and follow the instructions to set a new password. If you still cannot log in, please contact customer support. If your registered e-mail address is incorrect, you will need to correct your registered information, so please contact customer support.

On the "My Account" login screen, click "Forgot Password", enter your registered e-mail address and click "Submit".
A URL to reset your password will be sent to the e-mail address you entered. If your registered address is incorrect, you will not receive the e-mail, so please contact our customer support.

Please contact us using the inquiry form with your name and registered phone number.

▼ Please click here for the inquiry form:
https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx

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If you are in a hurry, we can also be reached by phone. Please feel free to contact us at the following number.

Customer Support]
0120-542-434 （Toll free）
Hours: Monday-Friday 10:00-17:00 （Except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer holidays)

After logging in to My Account, you can change your registered information by clicking "Change Registered Information".

You can change the address from My Account. However, if you entered the wrong name when placing your order, please call or email customer support as we are unable to change the address.

You can change your registered e-mail address in "Customer Information" under "Registration Information" in "My Account".

You can change your registered address from "Change Registered Information" in "My Account".
Please note that the change will not be automatically reflected in the subscription service you have already ordered.

You can add a new shipping address from the "Address Book" in My Account.
This feature is useful for regular gift shipments.
The new address can be selected from "Change Shipping Address" when placing an order.

If you wish to cancel your membership, please contact our customer support.

Points will be awarded for product purchases.
The point redemption rate will vary depending on your membership stage.
Points can be used for purchases at the official store, for regular deliveries, as well as for donations, product redemption, and gift certificate redemption.
For details, please see the Point Redemption Program page.

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▼ Point Redemption Program Page
https://www.abeyoando.co.jp/customer-support/point-program

If you wish to use your points for a subscription, you can do so from "My Account".
Please select the appropriate subscription service from "Subscription Information" to see the details of your subscription purchase.
Depending on the timing, it may not be possible to reflect the point usage in time, so please contact customer support if you are in a hurry.

Please contact us at
https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx

If you are registered as a member of Abe Yoando-Yakuhin Official Shop, you can check your account details after logging in to your My Account or on your purchase invoice included in your delivery.

To login to My Account, please visit
https://shop.abeyoando.co.jp/Form/User/MyPage.aspx‍

If you register as a member of Abe Yo-ando-Yakuhin Official Shop, points will be awarded at the time of product shipment after purchase.
Points will be awarded according to your membership rank.
Points can be used for purchases and regular deliveries, and can also be donated, redeemed for merchandise, or exchanged for gift certificates.
For details, please see the Point Redemption Program page.

▼ポイント交換プログラム ページ
‍https://www.abeyoando.co.jp/customer-support/point-program

※定期便をお申し込みのお客様で、お支払いに使用されたい場合は、マイアカウントから変更も可能ですがタイミングによってポイント使用できない可能性がありますので大変お手数ですがお客様サポートまでご連絡ください。

▼お問い合わせフォームはこちら
https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx

お急ぎの場合はお電話でも承っております。下記までお気軽にご連絡ください。

【お客様サポート】
0120-542-434　（通話料無料）
受付時間：月～金　10:00～17:00（土日祝・年末年始・夏季休業を除く)

You can use your points at the time of payment. If you wish to use your points, please enter them at the time of purchase.
If you wish to use your points for a subscription service that you have already ordered, please go to "My Page" and select "Subscription Information".
For details, please refer to [How to use My Page].

▼ How to use My Page
https://abeyoando.webflow.io/customer-support/how-to-use-mypage

Please feel free to contact us for further information.

Customer Support]
0120-542-434 (toll free)
Hours: Monday - Friday 10:00 - 17:00 (except Saturdays, Sundays, holidays, year-end and New Year holidays, and summer holidays)
E-mail : support@abeyoando.jp

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It depends on the type.

Regular points issued at the time of purchase expire one year from the date of the last purchase.
If you have not purchased any products for more than one year from the date of your last purchase, your points will expire. Please understand this in advance.
In the case of limited time points, please use the points within the specified period.

Expiration date information can be found at the top of My Page.

There is no registration or annual fee.

お誕生月のクーポンプレゼントや、購入額に応じたスペシャルギフトなどをご用意しています。
詳しくは下記メンバーシッププログラム概要ページをご確認ください。

▼メンバーシッププログラム概要ページ
http://www.abeyoando.co.jp/customer-support/membership

Members of the Abe Yo-ando-Yakuhin official store will receive points for purchases.
Points are awarded according to membership rank.
Points can be used for product purchases, regular deliveries, donations, product redemption, and gift certificate redemption.
We hope you will make use of your points.

If you are a regular customer and wish to use your points for payment, you can change your account from "My Account". However, depending on the timing, you may not be able to use the points, so please contact our customer support.

*Birthday month points cannot be used for regular delivery that you have already applied for. Please understand this in advance.

‍

Click here for inquiry form

https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx

Click here for the ▼Points Program page

https://www.abeyoando.co.jp/customer-support/point-program

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If you are in a hurry, you can also call us. Please feel free to contact us at the following number.

Customer Support]
0120-542-434 (toll free)
Hours: Monday - Friday 10:00 - 17:00 (except Saturdays, Sundays, holidays, year-end and New Year holidays, and summer holidays)
E-mail : support@abeyoando.jp

The stage will be upgraded according to the amount of your purchases. For details, please refer to the Membership Program Overview page below.

Membership Program Overview Page
http://www.abeyoando.co.jp/customer-support/membership

You can check your current membership stage status at the top of My Page.
If you have any questions, please contact our customer support.

▼Contact form can be found here
https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx

Purchases made between April 1 of the current year and March 31 of the following year are eligible. On April 1 of the following year, your purchases for the year will be reset and you will resume from the regular rank.

Membership stages are valid from April 1 of the current year to March 31 of the following year. It will be reset on April 1 of the following year.

Points will not be forfeited if you reset your account at the time of the fiscal year change. Please note that points will be forfeited in the event of cancellation or withdrawal from membership.

The annual purchase amount is the amount actually paid at the time of purchase.

Please note that if you paid using points or coupons, the amount will be deducted from your payment.

The annual purchase amount includes consumption tax.

Only purchases made at the official Abe Yoando Pharmaceuticals store ( https://www.abeyoando.co.jp/ ) are eligible.

Please note that purchases made at official malls ([official] Rakuten Store, [official] Amazon Shop) and other stores that carry Abe Yo-ando Yakuhin products are not eligible.

お誕生月の5日に発行いたします。有効期限は、本日から3ヶ月までとなりますので、お気をつけくださいませ。

You can merge your purchase history and purchase amount. Please contact our customer support team if you wish to do so.

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Customer Support]
0120-542-434（Toll free）
Hours: Monday-Friday 10:00-17:00（Except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer holidays)

After we have finished processing your cancellation, we will reflect it in your membership stage. Please note that there are cases in which you may be downgraded after you have been upgraded.

Please note that if you re-register after having cancelled your membership, you will be restarted from the "Regular" membership stage.

Please note that it may take some time for the system to reflect the change. If you still do not see your order reflected after a few days, please contact our customer support.

Please contact us at
https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx

Special gifts will include original goods. We are also planning to renew the site from time to time, so we hope you will look forward to it.

Special gifts will be shipped by courier after notifying eligible customers by e-mail or phone.

All registered customers are automatically enrolled in the Membership Program.
We regret that we are unable to accept membership cancellations for the Membership Program only.
We apologize in advance for any inconvenience this may cause.

This is a service that delivers products on a regular basis at your desired cycle. ‍
For more information about the regular delivery service, please visit
‍‍
*You will automatically receive your products until you contact us to cancel your subscription.
*5% discount will be given each time you subscribe for regular delivery. You will also receive points according to your membership stage.
There are terms and conditions for cancelling a subscription service.

▼For more information:
https://www.abeyoando.co.jp/customer-support/support#05-QA-cancel

Please login to My Account and select "Subscription Information".
Select the subscription from the list of subscription information, and change the desired date and time of your next delivery, the frequency of your next delivery, and whether or not you wish to use points or coupons in the "Next Delivery Date" section.
Please note that you will not be able to change your order 5 days prior to your next delivery date, as we will start preparing for the shipment.
In that case, the coupon will be applied to the next shipment.

If you are in a hurry, you can also call us. Please feel free to contact us at the following number.

Customer Support]
0120-542-434 (Toll free)
Hours: Monday-Friday 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer holidays)

You can skip your next delivery from "Subscription Information" in "My Account".
Select the appropriate subscription service and click the "Skip Next Delivery" button in the "Next Delivery Date" section to skip the most recent delivery.

You can also request a one-month break or change the pace of delivery through our customer support.
Please contact us using the inquiry form, stating your order number, registered name, and registered phone number.

▼ Please click here for the contact form:
https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx
‍

If you are in a hurry, you can also call us. Please feel free to contact us at the following number.

Customer Support]
0120-542-434 (Toll free)
Hours: Monday-Friday 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer holidays)

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If you wish to change the quantity, please contact our customer support by phone or e-mail.
If you make a change less than 5 days prior to the next scheduled shipment date, the change will be applied to the following shipment.

This information is listed on the back of the product package and on the sales page of each product.

Some people notice changes as early as one week after starting to take the product, but based on the results of our own research, we recommend that you continue to take the product for three months.

Abe Yoando Pharmaceutical is committed to safety and security.
Please see below for details.

▼ In-house inspection information
https://abeyoando.webflow.io/inspection-research/self-inspection

Since supplements are food, they can be taken at any time of the day. To prevent forgetting to take them, we recommend that you take them at a set time, such as immediately after waking up in the morning.

Our company states the year and month of expiration date as follows.

• Yo-andang NMN 90000" "Yo-andang NMN 30000"
  ▶︎ The lower right part of the seal on the back of the package in the form of "20XX.XX".
• Yoando NMN 18000", "Yoando NMN 18000 Beauty", "Yoando NMN 18000 Pre-mother", "Yoando NMN 9000"
  ▶︎ The bottom part of the package in the form of "20XX.XX

‍

Please check after purchase and before consumption. After opening the package, please consume it as soon as possible, regardless of the expiration date, as it will vary depending on the storage conditions.

Abe Yoando Pharmaceuticals recommends taking it with water.

‍

It is recommended to avoid this product if you are taking medication that suppresses hormone secretion. Please contact our customer support for more information.

Since it is a health food, you may take more than one type at a time.
However, some products have an upper limit, so please choose one or the other according to your purpose and adjust the amount accordingly.

It is a health food, so basically there is no problem. However, if you are pregnant or nursing, please consult your doctor.

『NMN 13 Serum for PRO』は、スタンダード版の『NMN 13 Serum』と比較して、NMNが2倍量配合された美容液です。

This product is sold exclusively at salons and clinics, so please contact our customer support team if you would like to purchase it. We will guide you to the store that handles the product.

WE RECOMMEND USING NMN 13 SERUM AND NMN 13 GEL IN COMBINATION WITH YOUR REGULAR CREAM. AFTER CLEANSING, APPLY NMN 13 SERUM. AFTER CLEANSING, APPLY NMN 13 SERUM FIRST, AND IF YOU ARE CONCERNED ABOUT DRYNESS, USE YOUR MILKY LOTION OR CREAM. IF YOU WISH TO INCORPORATE NMN 13 GELÉE INTO YOUR REGULAR SKINCARE ROUTINE, IT IS RECOMMENDED TO USE IT AT THE END OF THE STEP BECAUSE OF ITS MOISTURIZING FUNCTION. AFTER CONDITIONING YOUR SKIN WITH LOTION, APPLY NMN 13 GEL TO YOUR SKIN AS IF MASSAGING IT IN. IF YOU ARE CONCERNED ABOUT STICKINESS, YOU CAN USE ONLY NMN 13 SERUM AND NMN 13 GELÉE.

Structurally, they are no different. Liposomes are biocompatible nano capsules made of phospholipids, so the technology is almost the same, although the names "liposome" and "nano capsule" may differ depending on the manufacturer. However, only products that have been verified through numerous clinical trials and certified as "liposomes" can claim to be "liposomes," so only products with proven results can be labeled as liposomes.

It is also suitable for middle and high school children and men.

In particular, the standard version of "NMN 13 Serum" is recommended for those who do not like the stickiness of moisturizing items such as creams, as it has a refreshing feel that easily penetrates into the skin (down to the stratum corneum*).

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SOME CUSTOMERS MAY EXPERIENCE A STICKY SENSATION DUE TO THE WRAPPING EFFECT OF NMN 13 GEL. IF THIS DOES NOT BOTHER YOU, WE RECOMMEND THAT YOU USE IT BOTH MORNING AND EVENING TO EXPERIENCE THE BENEFITS OF NMN AND THE OTHER 13 INGREDIENTS.

お肌への浸透（※角層まで）が早いため、イオン導入器や美顔器と合わせて使用される場合は、部位ごとにNMN 13ジェリーを足しながら、たっぷりと使用する必要がございます。イオン導入器や美顔器との併用が主な目的の場合は、同じ13シリーズの『NMN 13セラム for PRO』がおすすめです。

なお、『NMN 13セラム for PRO』はサロン・クリニック専売品となります。お求めの際は一度お客様サポートまでご連絡くださいませ。お取り扱い店をご案内させていただきます。

FOR THOSE WHO PREFER A REFRESHING FEEL, IT CAN ALSO BE USED AS AN ALL-IN-ONE SKIN CARE. FOR GREATER EFFECTIVENESS, WE RECOMMEND USING IT IN COMBINATION WITH NMN 13 SERUM.

Massage can be performed daily as long as it is not too vigorous and is done in a gentle, flowing manner. Please note that too strong massage may damage your skin.

PLEASE NOTE THAT NMN IS NOT CONTAINED IN THE PRODUCT.

Although peeling is a very effective item for removing dead skin cells and improving the barrier function by regulating disturbed metabolism, too much peeling may cause friction during exfoliation, which in turn may put a strain on the skin. For this reason, Abe Yo-ando recommends using this product once a week.

Since it is difficult to feel the effects of using the product with wet hands or in the bathtub, we recommend using the product in a washroom where you can clean it with dry hands.

We do not recommend using the product if you have weak skin, atopic skin, rough skin, scars, or any other skin problems.

The expiration date differs between unopened and opened packages. Unopened products stored away from high temperature and humidity should be used up within 3 years.
However, quality may deteriorate depending on storage conditions and method of use. In addition, opened packages can be easily oxidized or otherwise altered. After opening, please use the product continuously and use it up as soon as possible.

Please use "agene," a comprehensive nutritional supplement containing NMN, which is composed of ingredients specifically designed for dogs and cats.

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Please check the "Mail Magazine Subscription" checkbox when registering for My Account, or if you are a member, please log in to My Account and check the "Mail Magazine Subscription" checkbox by clicking the "Change Customer Information" button in the "Registration Information" section.
If you are using the domain name "@abeyoando.jp", please set the domain name to receive emails from Abe Yoando Pharmaceutical.
*Please also check the "Junk Mail" folder, etc., depending on the mailer you are using.

To unsubscribe from the newsletter, please click the unsubscribe link at the bottom of the newsletter and enter your e-mail address.

The procedure for making changes in "My Account" is as follows

1) Click the "Change" button to the right of "Customer Information" in the "Registration Information" section of My Account
2) Go to the page where you can change your information
3) Uncheck the "Mail Magazine Subscription" checkbox to unsubscribe from the newsletter.　

You can also check the box to receive our email newsletter. You can also change your phone and letter settings in My Account.

Depending on the timing of your unsubscribe procedure, you may receive the email newsletter that was prepared before you unsubscribed by mistake. We thank you in advance for your understanding.

After logging in to My Account, please change your e-mail address from "Customer Information" in "Registration Information".

▼ Please click here for inquiry form
https://shop.abeyoando.co.jp/Form/Inquiry/InquiryInput.aspx

If you are in a hurry, you can also contact us by phone. Please feel free to contact us at the following numbers.

Customer Support]
0120-542-434（Toll free）
Hours: Monday-Friday 10:00-17:00（Except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer holidays)

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Customer Support]
0120-542-434 (toll free)
Hours: Monday-Friday 10:00-17:00 (except Saturdays, Sundays, holidays, year-end and New Year holidays, and summer holidays)
E-mail : support@abeyoando.jp
Address: YAK Kitasenju Building, 1-5-4 Yanagihara, Adachi-ku, Tokyo 120-0022, Japan

Please contact us by filling in the form on the "Medical Institutions We Handle" page.

For more information, please visit
https://www.abeyoando.co.jp/about/medical-partners‍