We will respond to your inquiry during our office hours: 10:00 - 17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacations)
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Once your inquiry is completed, a [receipt confirmation e-mail] will be automatically sent to you. If you do not receive a receipt confirmation e-mail, please see the next item. We will respond to your inquiry during our office hours.

If you have blocked e-mail from addresses other than the specified address, please contact us.

Please check your e-mail reception and contact us again using the form.

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Please check your e-mail address and contact us again using the form.

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Please check your spam folder, deleted items, etc. to make sure that the email has not been sent to your spam folder or deleted items.

About our reply

In addition, we may not be able to respond to you if it is not appropriate for us to respond to you. Please understand this in advance.
Our reply e-mail is addressed to you as an individual. Please refrain from reprinting or secondary use of any part or all of it. Depending on the content of your inquiry, it may take some time before we reply, or we may contact you by phone or letter instead of e-mail.

Handling of Personal Information

We will handle your personal information and the content of your consultation in the strictest confidence, and strive to protect your privacy.

Please read and agree to the following privacy policy before submitting your information.

Handling of Personal Information

• The personal information we receive will be used to respond to inquiries and consultations and to contact you.
• We will not provide personal information to third parties except with the consent of the individual or in accordance with laws and regulations.
• We may outsource all or part of the handling of personal information.
  In such cases, we will appropriately supervise the consignee in accordance with our personal information protection rules and regulations.
• We will respond to requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, elimination, and suspension of provision to third parties) of personal information received from the person in question. Please contact the following for disclosure, etc., and for complaints and consultations.
• This site does not use cookies or other means to collect personal information.
• Personal Information Protection Manager: Fulfillment Manager *Contact information is available at the following contact point.
• Contact: Nordeste Corporation
  Customer Support Contact:
  mail: info@nordeste.co.jp
  Tel: 03-6806-2614 (weekdays: 10:00-17:00)