Business and Delivery Schedule for the Year-end and New Year's Holidays

Thank you for your continued patronage of Abe Yoando Pharmaceuticals.

Customer support will be open as follows during the year-end and New Year's holidays.

お客様にはご不便、ご迷惑をおかけいたしますが、何卒ご理解いただきますようよろしくお願いいたします。

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Year-end and New Year holidays

休業日は2024年12月28日(土)～2025年1月6日(月)となっております。

カスタマーセンターでは年末年始期間中もお問合せフォーム及びメールでのお問い合せを受け付けておりますが、年明け1月7日(火)以降、順次ご返答いたします。‍

Depending on the nature of your inquiry, it may take longer than usual for us to reply to you. We appreciate your understanding in advance.

If you need to change your preferred delivery date, please contact us as soon as possible.

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■Contact us by phone

お電話でのお問い合わせにつきまして、年内の最終受付は12月27日(金)午後12:00までとなります。

また、年始は2025年1月7日(火)午前10:00よりお受けいたします。

We apologize for any inconvenience this may cause and appreciate your understanding.

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Regarding delivery

Customers who use regular delivery service

We will deliver the goods on the scheduled delivery date.

*During and around the year-end and New Year holidays, delivery may be delayed due to the concentration of orders or traffic congestion.

New customers who make a new purchase during the year-end and New Year holidays

大変恐れ入りますが、2025年1月6日(月)より順次発送させていただきます。

During the year-end and New Year holidays and the period around the holidays, delivery may be delayed due to the concentration of orders, traffic congestion, and other circumstances.

Please note that we may not be able to meet your request even if you contact us or the shipping company to inquire about the delivery status or to specify your preferred delivery date and time.

Please understand this in advance.

‍※年内の最終発送日は12月27日(金)となります。年内配送をご希望の場合12月27日(金)午前8:59までにご注文頂けますようお願い申し上げます。

※12月27日(金)午前9:00以降のご注文に関しましては、年末年始期間内のご注文扱いとさせていただきます。

We look forward to your continued patronage of Abe Yoando Pharmaceuticals and its products.