Summer Holidays

Thank you for your continued patronage of Abe Yoando Pharmaceuticals.

Customer support will be closed for the summer holidays during the following period.

We apologize for any inconvenience this may cause and appreciate your understanding.

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Summer holiday period

Friday, August 11, 2023 (national holiday) - Tuesday, August 15, 2023 (national holiday)

The Customer Center will accept inquiries via inquiry form and e-mail during the holidays, but replies will be made in order after August 16 (Wed.), the day after the holidays.

　Depending on the nature of your inquiry, it may take longer than usual for us to reply to you. We appreciate your understanding in advance.

　If you need to change your preferred delivery date, please contact us as soon as possible.

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For inquiries by telephone

We will accept inquiries by phone from 10:00 a.m. on Wednesday, August 16, 2012.

We apologize for any inconvenience this may cause and appreciate your understanding.

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Regarding delivery

Customers who use regular delivery service

We will deliver the goods on the scheduled delivery date.

*Deliveries may be delayed during and around the Bon Festival period due to the concentration of orders and traffic congestion.

New customers who make purchases during the summer holiday period

We apologize for the inconvenience, but we will begin shipping from August 16 (Wed.) after the summer holiday.

During and around the summer holiday period, delivery may be delayed due to order concentration, transportation congestion, and other circumstances.

Please note that we may not be able to meet your request even if you contact us or the shipping company to inquire about the delivery status or to specify your preferred delivery date and time.

Please understand this in advance.

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We look forward to your continued patronage of Abe Yoando Pharmaceuticals and its products.