What's New

2023-06-02

[Notice of Temporary Closure [June 28-30

Thank you for your continued patronage of Abe Yoando Pharmaceuticals.

We regret to inform you that Abe Yoando Pharmaceutical Customer Support will be temporarily closed during the following period due to an employee training program.

We apologize for any inconvenience this may cause and appreciate your understanding.

Temporary closing period

Wednesday, June 28 - Friday, June 30, 2023

We will be closed as usual on July 1 (Sat.) and 2 (Sun.).

The Customer Center will accept inquiries via inquiry form and e-mail during the holidays, but replies will be made in order after July 3 (Mon.), the day after the holidays.

 Depending on the nature of your inquiry, it may take longer than usual for us to reply to you. We appreciate your understanding in advance.

 If you need to change your preferred delivery date, please contact us as soon as possible.

For inquiries by telephone

For inquiries by phone,

We will accept orders from 10:00 a.m. on Monday, July 3.

We apologize for any inconvenience this may cause and appreciate your understanding.

Regarding delivery

Customers who use regular delivery service

We will deliver the goods on the scheduled delivery date.

Please contact us as soon as possible if you would like to change your preferred delivery date.

New customers who shop during the temporary closing period

‍We apologize for the inconvenience, but we will ship the items in order from Monday, July 3, after the temporary holiday.

Please note that we may not be able to meet your request even if you contact us or the delivery company to inquire about the delivery status and your preferred date and time.

The delivery will be made sequentially, but it may take longer than usual due to shipping congestion and other factors. Please understand in advance.

We look forward to your continued patronage of Abe Yoando Pharmaceuticals and its products.


Inquiry about this matter

Business hours: Weekdays 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)
* Inquiries via form will be answered in order after receiving. Please note that it may take some time depending on holidays and the nature of the inquiry. Please understand that it may take some time depending on our holidays and the nature of the inquiry.
Inquiries received on holidays will be responded to on the next business day or later.

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