Sept. 28 (Wed.) - 30 (Fri.) Temporary closing

THANK YOU FOR YOUR CONTINUED SUPPORT OF INFINIXX.

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INFINIXX Customer Support will be temporarily closed during the following period due to office relocation and remodeling.
We apologize for any inconvenience this may cause and appreciate your understanding.

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Temporary closing period

Wednesday, September 28 - Friday, September 30, 2022 ‍

We will be closed on October 1 (Sat.) and 2 (Sun.) due to Saturdays and Sundays. Please note that we will be closed on Saturday and Sunday, October 1 (Sat.) and 2 (Sun.).
The Customer Center will accept inquiries via inquiry form and e-mail during the holidays, but replies will be made sequentially after October 3 (Mon.), the day after the holidays.
Depending on the content of your inquiry, it may take longer than usual to reply. Please understand this in advance.
If you need to change your preferred delivery date, please contact us as soon as possible.

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For inquiries by telephone

We will accept inquiries by phone from 10:00 a.m. on Monday, October 3, 2012.
We apologize for any inconvenience this may cause and thank you for your understanding.

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Regarding delivery

Customers who use regular delivery service

We will deliver your order on the scheduled delivery date.
If you would like to change your desired delivery date, please contact us as soon as possible.

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New customers who shop during the temporary closing period] ‍

We apologize for the inconvenience, but we will begin shipping on October 3 (Mon.) after the temporary holiday.
Please note that we may not be able to meet your request even if you contact us or the delivery company to inquire about the delivery status or your preferred delivery date.
Please note that it may take longer than usual for your order to be delivered due to shipping congestion or other reasons.
Please understand this in advance.

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WE LOOK FORWARD TO YOUR CONTINUED SUPPORT OF INFINIXX AND ITS PRODUCTS.

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