Summer Holidays

THANK YOU FOR YOUR CONTINUED SUPPORT OF INFINIXX.

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INFINIXX Customer Support will be closed for the summer holidays during the following period.
We apologize for any inconvenience this may cause and appreciate your understanding.

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Summer holiday period

Thursday, August 11, 2022 - Monday, August 15, 2022 ‍

The Customer Center will accept inquiries via the inquiry form and e-mail on holidays, but will reply in order from August 16 (Tue.) after the holiday.
Depending on the content of your inquiry, it may take longer than usual to reply.
Please understand this in advance.
If you need to change your preferred delivery date, please contact us as soon as possible.

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For inquiries by telephone

We will accept inquiries by phone from 10:00 a.m. on Tuesday, August 16, 2012.
We apologize for any inconvenience this may cause and thank you for your understanding.

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Regarding delivery

Customers who use regular delivery service

We will deliver your order on the scheduled delivery date.
*Delivery may be delayed during the Bon Festival and the period around the Bon Festival due to the concentration of orders or traffic congestion.

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[New customers shopping during the summer holiday period] ‍

We apologize for the inconvenience, but we will begin shipping on August 16 (Tue.) after the summer holiday.
Please note that during and around the summer holiday period, delivery may be delayed due to the concentration of orders or traffic congestion.
Please note that we may not be able to meet your request even if you contact us or the delivery company to inquire about the delivery status or your preferred delivery date and time.
Please note that delivery may take longer than usual due to congestion in the delivery process.
Please understand this in advance.

WE LOOK FORWARD TO YOUR CONTINUED SUPPORT OF INFINIXX AND ITS PRODUCTS.

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