Summer Holidays

Thank you for your continued support of NMN Sirtuin.

NMN Sirtuin Customer Support will be closed for the summer holidays during the following period.

We apologize for any inconvenience this may cause and appreciate your understanding.

Summer holiday period

Summer holiday period

Thursday, August 12, 2021 - Monday, August 16, 2021

The Customer Center will continue to accept inquiries via inquiry form and e-mail during the holiday period, but it may take longer than usual for a reply.

Depending on the nature of your inquiry, we may respond to you sequentially after August 17 (Tue. ). Please understand this in advance.

Shipping

The last day of shipping before the holiday will be August 11 (Wed. ).

Orders placed during the holiday period will be delivered in order from August 17 (Tue. ).

Please note that during and around the holiday period, delivery may be delayed due to order concentration, transportation congestion, or other circumstances.

Please note that we may not be able to meet your request even if you contact us or the delivery company to inquire about the delivery status or to specify the date and time you wish to receive your order.

Please note that it may take longer than usual for delivery due to heavy shipping congestion. Please understand in advance.

If a separate estimated delivery date is indicated on the product detail page, the delivery schedule will be as indicated. Please understand this in advance.

Customers who have already purchased a subscription course*.

Please be assured that we will deliver your goods on the scheduled delivery date.

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We look forward to your continued patronage of our brand products.

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Inquiry about this matter

▼ Contact us through our website
https://www.nmn-sirtuin.jp/support

▼Contact us by phone
TEL：0120-542-434

▼ Business hours
Weekdays 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)

*We will reply in order after receiving your inquiry. Please note that it may take some time depending on holidays and the nature of your inquiry. Please understand that it may take some time depending on the content of the inquiry.
Inquiries received on holidays will be answered on the next business day or later.

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