What's New

2021-07-21

Possible delivery delays due to the Tokyo 2020 Olympic and Paralympic Games

Thank you for your continued support of NMN Sirtuin.

From July 13 (Tuesday) to September 5 (Sunday), 2021, the athletes' village of the "Tokyo 2020 Olympic and Paralympic Games" will be open and during the Games period, large-scale traffic restrictions will be implemented in Tokyo and the areas where the various competitions will be held.

As a result, there may be temporary delays in the delivery of packages, especially in the areas surrounding the competition venues.
There may also be temporary delays in other areas.


We apologize for any inconvenience this may cause and ask for your understanding.

Periods and areas where package delivery may be delayed


■ Period

July 13, 2021 (Tuesday) - August 8, 2021 (Sunday)

Tuesday, August 17, 2021 - Sunday, September 5, 2021


■Regions

Areas surrounding each competition venue (Tokyo and each host area)

Within Haneda Airport Passenger Terminal (to each tenant business, etc. within the airport)


PLEASE CHECK THE WEBSITE OF EACH DELIVERY COMPANY FOR DETAILS.

Sagawa Express

https://www2.sagawa-exp.co.jp/whatsnew/detail/1711/

Yamato TA-Q-BIN

https://www.yamato-hd.co.jp/important/info_210707.html

Future road conditions and other factors may affect the coverage area and scheduled delivery time.

We apologize for any inconvenience this may cause and thank you for your understanding.

We thank you for your continued support of NMN Sirtuin.

Inquiry about this matter

Contact us through our website:
https://www.nmn-sirtuin.jp/support

Business hours: 10:00-17:00 weekdays (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)

*We will reply in order after receiving your inquiry. Please note that it may take some time depending on holidays and the nature of your inquiry. Please understand that it may take some time depending on the content of the inquiry.
Inquiries received on holidays will be answered on the next business day or later.


Inquiry about this matter

Business hours: Weekdays 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)
* Inquiries via form will be answered in order after receiving. Please note that it may take some time depending on holidays and the nature of the inquiry. Please understand that it may take some time depending on our holidays and the nature of the inquiry.
Inquiries received on holidays will be responded to on the next business day or later.

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