What's New

2020-11-12

Settlement Maintenance Information

Thank you very much for your continued patronage.


NMN Sirtuin will be performing maintenance on the payment system.

As a result, payment services will be temporarily suspended during the following time.

During the suspension, all purchases will be unavailable.


We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.

Thank you very much for your cooperation.



Settlement suspension period

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Tuesday, November 17, 2020)

2:00 a.m. - 8:00 a.m.


*The time will be resumed earlier as soon as the maintenance work is completed.

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If you have any questions regarding this matter, please contact us.

Please feel free to contact NMN Sirtuin Customer Support.


We will continue to strive to improve our services,

We look forward to your continued patronage.




Please contact us by e-mail at
or by using the e-mail form on the NMN Sirtuin website.


Inquiries by phone

0120-542-434 ( toll free)

Reception hours: Weekdays 10:00-17:00 (Closed Saturdays, Sundays, and holidays)


Inquiry about this matter

Business hours: Weekdays 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)
* Inquiries via form will be answered in order after receiving. Please note that it may take some time depending on holidays and the nature of the inquiry. Please understand that it may take some time depending on our holidays and the nature of the inquiry.
Inquiries received on holidays will be responded to on the next business day or later.

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