What's New

2020-10-23

How to reset your password

Thank you very much for your continued patronage.

Due to the system update, we are asking you to set a new password for
to enhance security
.
We apologize for the inconvenience and thank you for your
cooperation.

Please enter your registered e-mail address in the red box and click the "Confirm" button.

After you press the "Decide" button, you will see a screen like this and an e-mail will be sent to your registered address.

Click on the red frame to link to the password reset page. (Please set your password as soon as possible, as the link will become invalid after an hour has passed from the time you apply to reset your password.)

When the password setting screen appears, enter the password in the red frame and press the "Confirm" button. Please make sure that the password is at least 6 alphanumeric characters long.

https://store.nmn-sirtuin.jp/password/new

‍[ How to reset your password].

Please click on the pink button below that says " To change your password, please click here. Please click the pink button below and enter your registered e-mail address on the linked page.

Please click the link in the e-mail.

*ONE HOUR AFTER THE PASSWORD RESET REQUEST, THE URL WILL BECOME INVALID. PLEASE RE-APPLY WHEN THE EXPIRATION DATE HAS PASSED.

Click on (3) to link to the password reset screen, and enter your desired password to complete the process.

If you are unable to enter My Page, please try resetting your password.
Customers who have already reset their password between October 21 and 22 will not be required to do so.

We apologize for the inconvenience and thank you in advance for your cooperation.


Inquiry about this matter

Business hours: Weekdays 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)
* Inquiries via form will be answered in order after receiving. Please note that it may take some time depending on holidays and the nature of the inquiry. Please understand that it may take some time depending on our holidays and the nature of the inquiry.
Inquiries received on holidays will be responded to on the next business day or later.

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