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2022-04-12

REQUEST FOR COOPERATION REGARDING RESALE OF INFINIXX PRODUCTS

THANK YOU FOR YOUR CONTINUED SUPPORT OF INFINIXX.

RECENTLY, IT HAS BEEN CONFIRMED THAT PRODUCTS OF OUR BRAND INFINIXX HAVE BEEN DISTRIBUTED ON FLEA MARKET SITES.

WE PROHIBIT THE RESALE OF INFINIXX PRODUCTS IN ORDER TO IMPROVE AND MAINTAIN THE QUALITY LEVEL OF OUR PRODUCTS.

INFINIXX products, including "NMN Sirtuin" and "NNM SirteenSerun," are only approved for production at factories that are recognized as having one of the highest quality levels in Japan.

We also take the utmost care regarding the process so that our customers can use our products with peace of mind.

Recently, however, there have been a number of victims of repeated resales that violate public order and morality.

In some cases, the items are sold even though they are not in our possession, and in other cases, the sales are malicious.

We ask that customers refrain from purchasing these resale items.

The quality level of the resold products is unsafe and we will not tolerate any event that could cause harm to our customers.

We intend to take legal action.

We hope that you will continue to take care to ensure the safety and security of our customers.

WE LOOK FORWARD TO YOUR CONTINUED SUPPORT OF INFINIXX AND ITS PRODUCTS.


Inquiry about this matter

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* Inquiries via form will be answered in order after receiving. Please note that it may take some time depending on holidays and the nature of the inquiry. Please understand that it may take some time depending on our holidays and the nature of the inquiry.
Inquiries received on holidays will be responded to on the next business day or later.

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