2020-08-03
Notice of Summer Holidays
Thank you for visiting the official NMN sirtuin mail order site.
NMN Sirtuin Customer Support will be open as follows during the following holidays.
We apologize for any inconvenience and appreciate your understanding.
Summer Holidays
●The holidays will be from Wednesday, August 13, 2020 to Sunday, August 16, 2020.
The Customer Center will accept inquiries via the inquiry form and e-mail during the holiday period, but it may take longer than usual to reply to your inquiry.
Depending on the nature of the inquiry, we may reply sequentially on or after August 17 (Mon.). Please understand this in advance.
■About Delivery
●The last shipping date before the holiday will be Wednesday, August 12.
Customers who have applied for the regular course and are scheduled to receive their orders during the holiday, we will deliver as scheduled, but please note that you will receive a shipping confirmation e-mail on August 12 (Wed.) in advance.
Orders placed during the holiday period will be delivered sequentially from August 17 (Mon.).
Please note that during and around the holiday period, delivery may be delayed due to the concentration of orders or traffic congestion.
Please note that we may not be able to fulfill your request even if you contact us or Yamato Transport regarding the delivery status or your preferred delivery date and time.
Please note that we may not be able to fulfill your request even if you contact us or Yamato Transport to inquire about the delivery status or to specify your preferred delivery date and time. Please understand in advance.
Please note that if a separate delivery schedule is indicated on the product detail page, the delivery schedule will be as indicated. Please understand this in advance.
[Contact]
NMN Sirtuin Customer Support
TEL: 0120-542-434
MAIL: support@nmn-sirtuin.jp
Inquiry about this matter
Business hours: Weekdays 10:00-17:00 (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)
* Inquiries via form will be answered in order after receiving. Please note that it may take some time depending on holidays and the nature of the inquiry. Please understand that it may take some time depending on our holidays and the nature of the inquiry.
Inquiries received on holidays will be responded to on the next business day or later.
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